Why a sealed record matters
When a payment is questioned, you need to show what was done, when, and by whom.
- Every step is sealedEach entry gets the server’s time and is linked to the one before it. If anything changes later, the check fails.
- The number was on file firstThe record shows which on-file contact was called, where it came from, and that it was sealed before the request came in.
- Every release check countsEach check is sealed, pass or fail. The record shows whether the payer checked before releasing.
- The payee has a sayThe payee’s “Yes, that was me” or “I did not get a call” is sealed in the same record.
- Anyone can check itA public verify page checks a proof packet file in the browser. The file is not uploaded. It also checks a verification code or a receipt.
- Bank numbers stay outOnly the last 4 digits of account and routing numbers are kept. Long runs of digits are refused in free-text boxes.
A seal proves what staff recorded, when, with which on-file contact, and that the record has not changed since. It cannot prove who was on the other end of the call.